Sometimes other people disappoint us. Sometimes people we don’t even personally know let us down and cause us pain. At those times we have a choice to make: reach out to the offending party in peace to keep open the lines of communication or declare all-out war and severe any hope of connection.
Perhaps we can take a lesson from the creative response of one injured individual. He used Craigs List to reach out, offering connection, vulnerably sharing his pain while holding firm to his principles. Here is exemplary letter, courtesy of Best of Craigs List.
This may look long, but the subtlety is mostly in the details. I assure you every word contributes to the whole.